Here at Days Contract Hire we understand the problems caused when you have a vehicle off the road, whether it be for Servicing, Maintenance or Repairs, so we operate an on-line Downtime Management solution to help you.
All calls regarding Servicing, Maintenance or Repairs are channelled through one single number allowing us to monitor and manage each job. Full details are recorded at the time of booking and the progress of repairs is monitored stage by stage using the on-line system. We keep our customers and drivers fully informed at each stage, proactively contact service suppliers and check that the vehicles have been returned and that the drivers are satisfied with the work.
All service suppliers are contacted at schedules times and should any delays be foreseen appropriate action is taken.
The Days Contract Hire Downtime Management service brings a range of benefits:
Reduced vehicle off road time
Reduced costs
Provides management information
Time saving for Fleet Management as driver queries are reduced
Increases driver convenience